Switch to Microsoft 365 for your emails and office applications and unlock a range of benefits for your business. With collaboration and communication tools, top-notch security features, scalability, and cost-effectiveness, Microsoft 365 helps streamline work processes, boost productivity, and enhance collaboration.

User and Group Management

User and group management involves overseeing and controlling user access and permissions within a system or platform. This includes creating, modifying, and deleting user accounts, assigning roles, and managing group memberships to ensure data security, streamline workflows, and maintain organizational structure.

Customer lead engagement

Customer lead engagement encompasses the practices and activities aimed at initiating and nurturing relationships with potential customers. This typically involves strategies such as personalized communication, targeted marketing campaigns, and timely follow-ups to convert leads into customers and foster long-term relationships.

Dashboard reporting

Dashboard reporting improves efficiency and transparency in companies by providing key performance indicators and metrics in an easily readable manner. This facilitates prompt monitoring, analysis, and well-informed decision-making based on real-time insights.

Security, identity and governance monitoring

This means that the IT setup of an organization’s security protocols, user identities, and governance procedures must be continuously monitored. To protect data integrity and reduce risks, it entails putting controls in place to counter security threats, controlling user access, and making sure regulations are followed.

Teams and SharePoint configuration

Teams and SharePoint configuration entails setting up and customizing Microsoft Teams and SharePoint platforms to align with an organization’s collaboration and content management needs. This includes configuring features, permissions, and integrations to optimize communication, document sharing, and workflow automation for enhanced productivity.

End-point security

End-point security refers to protecting end-user devices such as laptops, desktops, and mobile devices from security threats and vulnerabilities. This includes deploying security software, encrypting data, implementing access controls, and monitoring devices for unauthorized activities to safeguard endpoints and prevent data breaches.

Microsoft 365 Backup services

Backup services involve regularly backing up data and systems to ensure their availability and recoverability in case of data loss or system failures. This includes creating backup schedules, storing data securely, automating backup processes, and conducting regular testing and verification to maintain data resilience and business continuity.

Simplify Your Microsoft Subscriptions and Support

To seamlessly adopt a cloud, you need a purchasing program as flexible as the cloud. Microsoft’s Cloud Solution Provider program gives you more flexibility through monthly or annual billing options than traditional programs. As your Cloud Solution Provider, Connection can further simplify the support and management of your cloud investments through our direct support team, access to experts, and value-added services such as Migration Services, Managed Services, and third-party add-ons.

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