Corporate IT Solutions
LEVEL 1 IT HELPDESK & REMOTE SUPPORT
Gain round the clock (24/7) access to our team of professional and well trained IT Helpdesk Engineers for fast resolution of all IT issues remotely.
services we provide
- Speedy Remote Resolution
- Instant Support
- Expert Professionals
- Wide Range of Expertise
- Persistent Status Updates
- Infrastructure Library Processes
- Advanced Ticketing and Tracking System
- Activity Reports
LEVEL 2 - ON - SITE IT SUPPORT
Gain round the clock (24/7) access to our team of professional On-Site IT Engineers for fast resolution of all IT issues.
services we provide
- Speedy On-Site Resolution
- Friendly and Pro-Active Professionals
- Effective End-User Training
- Fast Response Time
- Expert Professionals
- Wide Range of Expertise
- Persistent Status Updates
IT INFRASTRUCTURE
SOLUTION AND SERVICES
At SANS TECH, we provide customized smart solutions for businesses, ensuring efficient and reliable IT infrastructure. As a trusted partner, they deliver technology projects on time and within budget, with exceptional post-implementation services. Whether on the cloud or on-premise, SANS Tech’s breadth of product management and depth of services create worry-free, high-up-time operations for businesses.
services we provide
- Server Consolidation / Virtualization
- High Availability Reducing Solutions
- Upgrade & Migration
- Design & Implementation
IT License Management
Gain access to our team of IT license management experts to ensure that you adhere to regulatory requirements, meet commercial obligations and achieve cost efficiency with an effective IT licensing strategy that meets your business and technological needs.
Failure to effectively manage IT licencing requirements can have a serious impact on your business
services we provide
- Discovery and Inventory Management
- License Tracking
- Compliance Management
- Optimization and Analytics
- Integration
- Reporting and Alerts
IT Asset Management (ITAM)
Let us help you manage the life cycle of your IT hardware and software assets to ensure that you are always in a position to make the most informed strategic decisions. Using specialised tools, advanced solutions and structured processes, we can help you save time and money by keeping track of your assets and always ensuring that you understand exactly what you have and their values to you
services we provide
- Asset Discovery and Inventory
- Lifecycle Management
- Compliance and Risk Management
- Enhanced Security
IT Infrastructure Maintenance
SANS Tech infrastructure maintenance team monitors and keeps track of the ongoing activities and processes that ensure the smooth operation, reliability, and security of an organization’s IT infrastructure components.
IT Emergency Hardware Services
SANS Tech IT emergency hardware service team provides immediate hardware support and assistance in critical situations where hardware failures or emergencies occur, disrupting IT operations.